Our claims department gives fast, efficient responses regardless of the problem. We are committed to support the best interest of our principals and clients. Claims department handles: 

• Attendance, follow-up and update reports on all court cases instituted against carriers or agents.
• Giving consultation advices regarding loss prevention.
• Appointing surveyors for all average types on behalf of ship-owners and following-up their performance.
• Custom orders with imposition of fines and dues for shortage/over landing of cargo and all kinds of custom interventions against carriers or agents.
• Follow-up cases referred to P&I local correspondents.
• Negotiating and investigating all types of claims against shippers, consignees and/or forwarders.


For further clarification and inquiries please email claims@wormsalx.com